How do I cancel my Premium subscription?

Open your account settings and click Manage Subscription. You'll keep Premium through the end of your current billing period.

Do you store my credit card numbers?

No. The card scanner only retains the last four digits, network, and issuer. Full card numbers, CVVs, expiration dates, and cardholder names are never stored.

Is there a free trial?

Yes. New accounts automatically receive a 30-day Premium trial with no payment method required.

How long until I get a reply?

We aim to respond within 48 hours.

Support Center

We're here to help. Browse the FAQ or send us a message — expected response time is 48 hours or less.

support@credence-credit.us

Receipt scanner

Camera, gallery, OCR accuracy

Card scanner

Quick Add Card, artwork, last-4

Premium & trial

Monthly, Lifetime, 30-day trial

Account recovery

Sign-in, password, Google

Data deletion

Delete your account or data

Bug reports

Crashes and unexpected behavior

Feature requests

Tell us what to build next

Billing

Payments, invoices, refunds

Frequently asked

Receipt scanner

Card scanner

Subscriptions & billing

Premium membership

Free trial

Account & security

Bugs & feedback

Financial disclaimer. Credence Credit provides educational tools and financial organization features. It is not a bank, lender, payment processor, credit bureau, financial advisor, tax advisor, or investment advisor. Users should independently verify financial information and make their own financial decisions.

Contact us

We typically reply within 48 hours.

Support Center

Frequently asked

What is Credence Credit?

Is my data private?

What platforms are supported?

How do I scan a receipt?

OCR returned the wrong values.

Which file types can I upload?

Will scanned receipts auto-match a card?

How does Quick Add Card work?

Is my card number stored?

The scanner can't read my card.

Can I update a card's image later?

How do I update my payment method?

Why did my payment fail?

Can I get a refund?

How do I cancel?

What's included in Premium?

What is Lifetime Premium?

Is Lifetime Premium really lifetime?

How does the 30-day trial work?

What happens when the trial ends?

Will I be charged automatically?

I can't sign in.

How do I recover my account?

How do I delete my account?

How do I request a data deletion separately?

How do I report a bug?

How do I request a feature?

How do I report a security issue?

Contact us